![]() ![]() "It's not going to be as slow because I think that once we start to level out probably mid-year - when the world doesn't light on fire in January … when everyone kind of takes a breath, I think we will start to see some happen," Miller said. Most vendors are still recovering from bloated numbers due to how the COVID-19 pandemic accelerated technology purchases in 2020. More acquisitions like these three may be likely in 2023 - at least later in the year. Even before Salesforce acquired Slack, Troops served as a bridge between the two platforms. Troops uses a bot system to aggregate data between Salesforce and team collaboration platforms like Slack or Microsoft Teams, then alerts sales teams when updates occur. That all had to roll out in 2022."Īcquisitions of companies like Troops.ai became a natural extension of the Salesforce ecosystem, Miller said. "… But when Slack becomes your digital HQ, now all of a sudden there's a formalized process that happens through it. "Pre-acquisition, everybody had been using Slack however they wanted to," Miller said. However, these slower acquisition years always happen after big purchase years, Miller said, so Salesforce is still trying to make its 2020 purchase of Slack fully integrate into its existing ecosystem. Software giant Salesforce officially closed on its 27.7 billion record acquisition of messaging app Slack Technologies on Wednesday, as the company bets big on a digital work-from-anywhere future. Salesforce, in particular, had major leadership changes in 2022. Slack listed its shares publicly on the NYSE this week with a. ![]() Yet, a slow acquisition year doesn't mean the year wasn't important. Overall, Salesforce's 2022 focused on making sure its existing ecosystem of partners and platforms could all integrate and offer ways to improve the integration process overall, according to Liz Miller, vice president and principal analyst at Constellation Research. It acquired consultancy Traction on Demand, privacy and compliance services vendor Phennecs and sales automation bots provider Troops.ai. Still, Salesforce made three significant acquisitions of very different companies. Some years are standouts for vendors: big acquisitions, new product releases and major innovations.
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