There is so many other staff I wish I took everyone’s name down. We loved her so much!!! Lastly, our spa girls Maricela and Karla Nicolasa, the best couples massage we’ve ever had! The spa is a little more expensive but it’s a great experience. She had energy and a personality like I’ve never seen. Lucy, LUCY!!!! Our shots girl and the best pool instructor/activity person. One of the best experiences ever! He was overly kind and so good at his job. She was so funny and such a great instructor! Carlos we who had for mixology, he was so cool. ![]() WHAT A PERSONALITY! Always brought the energy! Angie, pool activities. Victor (pool waiter), Victor (te amp victor) from bingo and other activities. A few people we’d personally like to thank again and send kudos to is Charle (pool waiter) our FAV guy! Incredible person with the best soul. He brought us a little honeymoon gift which was so kind! Sebastian, thank you for going above and beyond for us!!Įvery single staff member would greet us, ask if we needed anything or just take the time out to help us with Spanish :) we thought that was a cool touch. He also was so pleasant to speak with anytime you needed to. He was the best we could have asked for! Always there for us, and always wanting to do more/help. We got paired with Sebastian! We were so thankful we did to. Once we finished with them, we got to meet our local host (who makes your reservations, your go to person during your stay, the most helpful person during the time there. He then set us up with a hotel presentation and those workers were also wonderful and very helpful. We first met with Ernesto (SUPER kind guy) and helped us with the basics of getting use to the resort etc. Once we arrived to the hotel it was person after person offering help, being so kind and always there for you. Driver was friendly, kind, attentive and gave you a beer right off the back :) He drove safely and got us there in great time to and from the airport. Really positive experiences from them as well! So let’s start with a review to hopefully make you go if you are on the fense!įirst off, this resort was highly recommended by a handful of people. This resort is INCREDIBLE! I pride myself in finding class resorts/hotels and am a pretty picky person. I’m sorry that people below could possibly turn you away from this resort over silly things. PURE rooms undergo an additional seven-step cleaning process on-top of the usual cleaning protocol to include an air-purification system and hypoallergenic encasements for the mattresses and pillows, with an outdoor hydro tub and 1 king-size bed, sleeping maximum 2 adults.Īlcoba Ocean View Rooms offer views of the ocean from the private terrace, an outdoor hydro tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.Īlcoba Swim-Up Pool Rooms feature direct pool access from the balcony and elevated lounge chairs, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.Īlcoba Ocean Front Rooms feature panoramic views of the ocean from the outdoor hydro spa tub and lounging area, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.Įstancia Suites offer tropical views with a hydro spa tub on the terrace as well as the bathroom, separate living area, and bedroom with 1 king-size bed, sleeping maximum 2 adults.Įstancia 1-Bedroom Suites feature a large living room, ocean views from the terrace, outdoor hydro tub, and 1 king-size bed, sleeping maximum 2 adults.Įstancia 2-Bedroom Suites are as above, with the addition of a second bedroom with 2 queen-size beds and a second outdoor hydro tub, sleeping maximum 6 adults. PURE® Alcoba Rooms are accommodations specifically designed to promote a better night's sleep, especially for allergy sufferers. ![]() You also benefit from a local host to assist with everyday needs.Īlcoba Rooms offer tropical or pool views, with an outdoor hydro spa tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.Īll Inclusive of: all meals, snacks and beverages, as well as access to the fitness centre with visiting instructor programme, daily and nightly events, and all sports and activities unless otherwise stated. ![]() and Canada, in-room mini-bar stocked for your preference per inventory, Nespresso™ coffee machine, bathroom with sliding door and sliding window, single rain showers with hand shower, separate shower and WC, double sinks, flat iron, hairdryer, custom bathrobes and slippers, aromatherapy and pillow menu, custom scent amenities, locally sourced soaps, complimentary artisanal gift, and 24-hour room service. 448 rooms, suites and villas. All with curated custom designed furniture and local art pieces, terrace with lounging area, 55" TV, complimentary WiFi access, Bluetooth sound system, conveniently located USB charging stations, free calls to the continental U.S.
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